Help Center
How Sorted & Stocked works, in plain answers
Getting Started
18 answers
Sorted & Stocked is a comprehensive household management operating system.
It is built for busy families, household managers, staff, organizers, and multi-property managers.
It replaces scattered mental notes, texts, and memory with one central source of truth.
No. The purpose of the system is to create organization for you.
No. Inventory is just one connected layer of an entire operational system.
Start with your Dashboard, check key inventory, and add foundational standards.
No. Start with the areas that create the most daily friction.
Check your Dashboard, Needs Linking queue, Tasks, and the weekly email digest.
Yes. Customize routines, storage, and meal patterns to match your preferences.
A checklist lists tasks; Sorted & Stocked remembers interconnected system context.
The reference photo is the standard. The poster is decoration and never a standard.
Ask the person the household has named. Never guess and never work around it.
Check the house name at the top, open My Day, clock in, then read the handover.
Mark what you could not finish as blocked, say why in one line, and write it in the handover.
Check the procedure, then the household rules. Ask before guessing.
Report it anyway, the same day. Do not work around it.
Go back to My Day for anything left, then tell your manager.
Four things: what you did not finish, what broke, what ran out, and anything the next person needs.
Jewish Calendar
16 answers
To support unique preparation schedules surrounding Shabbos, Yom Tov, and fast days.
No. The system manages operations; consult your Rav for halachic rulings.
Yes. Holiday menus and preparation are fully integrated.
Strict Friday deadlines require careful timing before candle lighting.
Many homes have distinct scheduling needs tied to the Jewish calendar.
Yes. Common uses include meal planning, shopping, and prep tracking.
Yes. It organizes multi-day preparation, meals, and hosting logistics.
Yes. Integrated holiday planning supports structured holiday menus.
No. The system organizes data; religious questions follow your Rav.
Tasks must be completed prior to non-negotiable candle lighting cut-offs.
Yes, if their account role has been granted access.
Yes. Historical plans can be cloned and adapted for future years.
It reduces mental strain by replacing manual memory with systems.
Yes. Every home can adjust parameters to match unique traditions.
Pesach Mode is how the app keeps Pesach separate from the rest of the year, which items are kosher for Pesach, which recipes are Pesach recipes, and Pesach meal plans.
No. Sorted & Stocked is an operational tool. Kashrus labels come from the household, calendar times are calculated, and any question of halacha goes to your Rav.
Inventory
11 answers
Tracking inventory stops duplicate buying, missing supplies, and emergency shopping runs.
Not always. Many households start with location and item presence tracking.
Update its status in inventory or send it straight to your shopping list.
Update its location field in the app so every item retains a clear home.
Organization only works when items can consistently be found and returned.
No. Photos are best reserved for similar, niche, or storage-bin items.
A staging area for audit items that are missing crucial categorization details.
Yes. Expiration date fields can be added to perishable inventory entries.
Update the location if permitted, or alert the inventory manager.
No. It is when somebody gets told, not how much to hold.
It never will. The app reads its own QR codes, not manufacturer barcodes.
Shopping
8 answers
Shopping reflects depleted inventory and updates stock upon purchase.
Yes, shopping lists support a By Store grouping mode.
Grouping by store accelerates shopping trips and prevents missed purchases.
It may not be added, not marked needed, or missing store details.
Saved web links that take you directly to online product purchasing pages.
No. The system fully supports both in-store and online shopping methods.
Yes, Print Labels and shopping lists both support physical printing.
Usually the ingredient was typed rather than linked to a real item.
Recipes & Meals
10 answers
Connecting recipes matches dish ingredients to real household supplies.
The system identifies missing items and adds them to your shopping queue.
Yes. Custom family recipes are a key element of household knowledge.
Yes. Serving sizes and proportional ingredient amounts can be scaled.
Details capture precise instructions, timing, and unique family preferences.
Meal planning unifies recipes, shopping, schedules, and advance prep.
No. Many households start by planning only special occasions or busy days.
Yes. Schedules shift, and app meal plans adapt instantly.
A planning tool that schedules required preparation tasks ahead of time.
Many dishes demand multi-step prep before final cooking begins.
Staff & Permissions
32 answers
No. Access depends on individual roles and necessity.
Yes, if the appropriate permissions are provided.
Check the item's Inventory location, then the House Manual, then ask a supervisor.
Only if their assigned account permission role permits item creation.
Only trusted managers responsible for core home administration.
Yes. Admins can update permission levels in account settings.
Check the Help Center/FAQ first, then use your local organization protocol.
Yes. Tasks can be delegated directly to assigned user accounts.
Check the House Manual before asking the homeowner.
They ensure everyone helping in the home follows uniform expectations.
Yes. Multiple staff users can log in under distinct individual profiles.
No. Staff only see areas permitted by their account role.
It replaces verbal memory demands with clear, searchable structure.
Record it through designated household communication note logs.
Typically the homeowner or designated primary household manager.
Yes. Access level is customized per individual user account.
They safeguard home data privacy and stop accidental information changes.
Users, inventory quality, Needs Linking, and household standards.
Perform quick daily micro-updates instead of delaying until major cleanups.
Promptly remove or adjust their account access permissions.
Open Staff > My Day and tap Clock In before anything else.
On My Day, in the End of Shift card, under Recent Notes.
Fix where it is in the app, or leave a note on the item.
Update it right away and make sure it is on the Shopping List. Do not leave empty containers on the shelf.
Notes in the app stay in one place where everyone can find them. Texts get lost.
Leave the task open and write one line saying why.
Go back to Staff > My Day and open "If you have extra time".
Four things, as they happen: items moved, supplies used, tasks done, and anything the family should know.
Almost always a job was created but the person was never invited. Those are two different things.
You cannot fix it in the app. Tell your manager the same day.
No. Clocking in records the time and the house, nothing else.
Tell your manager. A shift left open keeps running and nothing stops it.
Multi-Property
6 answers
Check for correct account login, selected property, and app updates.
Yes, multiple properties can be managed under one account.
Use the property selection dropdown at the top of your screen.
Yes. Multiple residences can be managed under one account.
Separation keeps estate data clean and prevents cross-home stock mixing.
Establish the home structure, core storage zones, and initial scope.
Troubleshooting
18 answers
Execute small, consistent micro-updates rather than rare massive overhauls.
Check account permissions, property selection dropdowns, and search filters.
Try broader terms, check category tags, or audit Needs Linking.
Confirm physical inventory reality and review historical activity logs.
The written record of how this house runs. Find it under More > Tools > House Manual.
Create recurring or one-time assignments inside the Tasks module.
There's a place for this, though it's mostly empty today.
Tasks automatically regenerate on your chosen frequency schedule.
Yes, save a link to the manufacturer's manual in the House Manual.
Documented rules outlining exactly how tasks should be performed.
Notifications come through SMS and email, not push.
Check your login account, active property context, search filters, and permissions.
Try generic search terms, scan category views, or review Needs Linking.
Usually no. Review entry details first and edit to correct inaccuracies.
Confirm whether listings are true duplicates or separate location entries.
Check Help Center → FAQ → House Manual → Escalate to support.
If you had no signal, it is gone and must be retaken. This is a known problem.
Check the house at the top first. Then check whether it has a day set at all.
Still stuck? Write to us on the Contact page.