Help Center

How Sorted & Stocked works, in plain answers

Getting Started

18 answers

  • Sorted & Stocked is a comprehensive household management operating system.

  • It is built for busy families, household managers, staff, organizers, and multi-property managers.

  • It replaces scattered mental notes, texts, and memory with one central source of truth.

  • No. The purpose of the system is to create organization for you.

  • No. Inventory is just one connected layer of an entire operational system.

  • Start with your Dashboard, check key inventory, and add foundational standards.

  • No. Start with the areas that create the most daily friction.

  • Check your Dashboard, Needs Linking queue, Tasks, and the weekly email digest.

  • Yes. Customize routines, storage, and meal patterns to match your preferences.

  • A checklist lists tasks; Sorted & Stocked remembers interconnected system context.

  • The reference photo is the standard. The poster is decoration and never a standard.

  • Ask the person the household has named. Never guess and never work around it.

  • Check the house name at the top, open My Day, clock in, then read the handover.

  • Mark what you could not finish as blocked, say why in one line, and write it in the handover.

  • Check the procedure, then the household rules. Ask before guessing.

  • Report it anyway, the same day. Do not work around it.

  • Go back to My Day for anything left, then tell your manager.

  • Four things: what you did not finish, what broke, what ran out, and anything the next person needs.

Jewish Calendar

16 answers

  • To support unique preparation schedules surrounding Shabbos, Yom Tov, and fast days.

  • No. The system manages operations; consult your Rav for halachic rulings.

  • Yes. Holiday menus and preparation are fully integrated.

  • Strict Friday deadlines require careful timing before candle lighting.

  • Many homes have distinct scheduling needs tied to the Jewish calendar.

  • Yes. Common uses include meal planning, shopping, and prep tracking.

  • Yes. It organizes multi-day preparation, meals, and hosting logistics.

  • Yes. Integrated holiday planning supports structured holiday menus.

  • No. The system organizes data; religious questions follow your Rav.

  • Tasks must be completed prior to non-negotiable candle lighting cut-offs.

  • Yes, if their account role has been granted access.

  • Yes. Historical plans can be cloned and adapted for future years.

  • It reduces mental strain by replacing manual memory with systems.

  • Yes. Every home can adjust parameters to match unique traditions.

  • Pesach Mode is how the app keeps Pesach separate from the rest of the year, which items are kosher for Pesach, which recipes are Pesach recipes, and Pesach meal plans.

  • No. Sorted & Stocked is an operational tool. Kashrus labels come from the household, calendar times are calculated, and any question of halacha goes to your Rav.

Inventory

11 answers

  • Tracking inventory stops duplicate buying, missing supplies, and emergency shopping runs.

  • Not always. Many households start with location and item presence tracking.

  • Update its status in inventory or send it straight to your shopping list.

  • Update its location field in the app so every item retains a clear home.

  • Organization only works when items can consistently be found and returned.

  • No. Photos are best reserved for similar, niche, or storage-bin items.

  • A staging area for audit items that are missing crucial categorization details.

  • Yes. Expiration date fields can be added to perishable inventory entries.

  • Update the location if permitted, or alert the inventory manager.

  • No. It is when somebody gets told, not how much to hold.

  • It never will. The app reads its own QR codes, not manufacturer barcodes.

Shopping

8 answers

  • Shopping reflects depleted inventory and updates stock upon purchase.

  • Yes, shopping lists support a By Store grouping mode.

  • Grouping by store accelerates shopping trips and prevents missed purchases.

  • It may not be added, not marked needed, or missing store details.

  • Saved web links that take you directly to online product purchasing pages.

  • No. The system fully supports both in-store and online shopping methods.

  • Yes, Print Labels and shopping lists both support physical printing.

  • Usually the ingredient was typed rather than linked to a real item.

Recipes & Meals

10 answers

  • Connecting recipes matches dish ingredients to real household supplies.

  • The system identifies missing items and adds them to your shopping queue.

  • Yes. Custom family recipes are a key element of household knowledge.

  • Yes. Serving sizes and proportional ingredient amounts can be scaled.

  • Details capture precise instructions, timing, and unique family preferences.

  • Meal planning unifies recipes, shopping, schedules, and advance prep.

  • No. Many households start by planning only special occasions or busy days.

  • Yes. Schedules shift, and app meal plans adapt instantly.

  • A planning tool that schedules required preparation tasks ahead of time.

  • Many dishes demand multi-step prep before final cooking begins.

Staff & Permissions

32 answers

  • No. Access depends on individual roles and necessity.

  • Yes, if the appropriate permissions are provided.

  • Check the item's Inventory location, then the House Manual, then ask a supervisor.

  • Only if their assigned account permission role permits item creation.

  • Only trusted managers responsible for core home administration.

  • Yes. Admins can update permission levels in account settings.

  • Check the Help Center/FAQ first, then use your local organization protocol.

  • Yes. Tasks can be delegated directly to assigned user accounts.

  • Check the House Manual before asking the homeowner.

  • They ensure everyone helping in the home follows uniform expectations.

  • Yes. Multiple staff users can log in under distinct individual profiles.

  • No. Staff only see areas permitted by their account role.

  • It replaces verbal memory demands with clear, searchable structure.

  • Record it through designated household communication note logs.

  • Typically the homeowner or designated primary household manager.

  • Yes. Access level is customized per individual user account.

  • They safeguard home data privacy and stop accidental information changes.

  • Users, inventory quality, Needs Linking, and household standards.

  • Perform quick daily micro-updates instead of delaying until major cleanups.

  • Promptly remove or adjust their account access permissions.

  • Open Staff > My Day and tap Clock In before anything else.

  • On My Day, in the End of Shift card, under Recent Notes.

  • Fix where it is in the app, or leave a note on the item.

  • Update it right away and make sure it is on the Shopping List. Do not leave empty containers on the shelf.

  • Notes in the app stay in one place where everyone can find them. Texts get lost.

  • Leave the task open and write one line saying why.

  • Go back to Staff > My Day and open "If you have extra time".

  • Four things, as they happen: items moved, supplies used, tasks done, and anything the family should know.

  • Almost always a job was created but the person was never invited. Those are two different things.

  • You cannot fix it in the app. Tell your manager the same day.

  • No. Clocking in records the time and the house, nothing else.

  • Tell your manager. A shift left open keeps running and nothing stops it.

Multi-Property

6 answers

  • Check for correct account login, selected property, and app updates.

  • Yes, multiple properties can be managed under one account.

  • Use the property selection dropdown at the top of your screen.

  • Yes. Multiple residences can be managed under one account.

  • Separation keeps estate data clean and prevents cross-home stock mixing.

  • Establish the home structure, core storage zones, and initial scope.

Troubleshooting

18 answers

  • Execute small, consistent micro-updates rather than rare massive overhauls.

  • Check account permissions, property selection dropdowns, and search filters.

  • Try broader terms, check category tags, or audit Needs Linking.

  • Confirm physical inventory reality and review historical activity logs.

  • The written record of how this house runs. Find it under More > Tools > House Manual.

  • Create recurring or one-time assignments inside the Tasks module.

  • There's a place for this, though it's mostly empty today.

  • Tasks automatically regenerate on your chosen frequency schedule.

  • Yes, save a link to the manufacturer's manual in the House Manual.

  • Documented rules outlining exactly how tasks should be performed.

  • Notifications come through SMS and email, not push.

  • Check your login account, active property context, search filters, and permissions.

  • Try generic search terms, scan category views, or review Needs Linking.

  • Usually no. Review entry details first and edit to correct inaccuracies.

  • Confirm whether listings are true duplicates or separate location entries.

  • Check Help Center → FAQ → House Manual → Escalate to support.

  • If you had no signal, it is gone and must be retaken. This is a known problem.

  • Check the house at the top first. Then check whether it has a day set at all.

Still stuck? Write to us on the Contact page.